A Use-Case Guide to miniOrange's Cloud Security Suite
As reliance on Atlassian Cloud grows, robust security is crucial for protecting sensitive data, managing user access, and ensuring smooth operations. The miniOrange Cloud Security Suite addresses these needs with a suite of tools designed to secure your Atlassian Cloud environment. This article explores how applications included in the miniOrange Cloud Security Suite enhance Atlassian Cloud security, covering use cases like simplifying authentication with Single Sign-On (SSO), boosting security with Multi-Factor Authentication (MFA), synchronizing users with User Sync, managing users with User Management, and integrating your local directory with Atlassian Cloud.
Use Case 1: Authenticating and Managing Portal-only Customers with Multiple Domains for JSM Portals
Challenge: You have external customers with multiple domains managed by different Identity Providers (IDP) and need to give access to their respective JSM customer portals while maintaining security.
Solution: Managing external customers across multiple customer portals can be a daunting task. This is where the SAML/OAuth SSO for JSM Customers app comes into play. With the help of our app, you can authenticate your external customers through their respective identity providers and deliver seamless access to the customer portals they are assigned to, allowing only authorized users to gain entry.
Use Case 2: Authentication from OAuth/OIDC Identity Provider
Challenge: Your employees are managed centrally in an Identity Provider (IDP) that follows the OAuth/OIDC protocol. They use a range of Atlassian tools like Jira and Confluence and it's undesirable for them to remember multiple sets of credentials and repeatedly log in for each tool.
Solution: Connecting your OAuth/OIDC Identity provider with Atlassian Cloud isn’t feasible with Atlassian Guard. Fortunately, the miniOrange OAuth SSO app enables users to log in to one application using their IdP credentials, and they will be automatically logged into all others, eliminating the need to remember and enter passwords repeatedly.
The SSO app not only enhances user convenience but also strengthens security by centralizing authentication, providing a seamless login experience for users.
Use Case 3: Synchronizing User Changes
Challenge:
In an organizational environment, changes such as promotions or department shifts are constant. Given that all your users are already within the Identity Provider (IdP), ensuring synchronization between your IdP and Atlassian can be a challenge.
Solution:
Manually reflecting changes in your Atlassian instance is impractical due to the time needed to update each user manually. It’s also prone to human error and delays in granting access to critical resources can lead to loss of business opportunities.
The miniOrange User Sync app automates this process synchronizing users, groups, and directory changes from your IdP to your Atlassian applications. Additionally, it also automates de-provisioning, ensuring that deactivated users are promptly removed from the Atlassian instance, enhancing security and compliance.
miniOrange SCIM keeps internal & portal users in perfect sync with your IdP. Choose instant updates or schedule regular syncs – all changes are applied across Atlassian apps. Ditch manual updates, save admin time, and enjoy seamless user management.
The SSO app not only enhances user convenience but also strengthens security by centralizing authentication, providing a seamless login experience for users.
Use Case 4: Efficient License Management
Challenge:
You have employees or contractors who have had access to Jira licenses for several months but they haven’t used it. You need to deactivate these users to allocate licenses to new users or save yourself from unnecessary upgrades.
Solution:
In such instances, our Bulk User Management app enables you to schedule and perform mass actions, such as deactivating users based on their last login activity. By performing tasks like bulk activation, deactivation, and group management, organizations can efficiently allocate resources and trim unnecessary license expenses.
Use Case 5: Connecting Local Directory to Atlassian Cloud
Challenge:
You have your users stored in a local directory and want to connect to Atlassian Cloud but cannot do so since there is no integration available. Your goal is to synchronize and authenticate your users from your local directory to Atlassian Cloud.
Solution:
In this scenario, your organization needs to synchronize and authenticate your users from your Local directory/LDAP to Atlassian Cloud. With the help of our add-on LDAP Connector, you can effortlessly integrate Active Directory with Atlassian Cloud, streamlining single sign-on and user management while enhancing security with advanced authentication protocols.
To dive deeper into these solutions and strengthen your organization's cloud security and user management practices, we invite you to explore our Cloud Security Suite.