Atlassian CASB: Compliance, Granular Access Control, and Visibility
Atlassian is a leading software company known for its tools that enhance team collaboration, productivity, project organization, and workflow management. Widely used for agile project management, the Atlassian Suite helps numerous companies streamline their project lifecycles and track progress effectively, no matter the project size or team resources.
However, it's important for companies to follow certain rules and guidelines to protect their data when using apps like Jira and Confluence. For instance, companies may need to prevent data export from Jira Cloud, trace attachment downloads from Jira and Confluence, or block downloads based on a network IP address to ensure data security. If they don't comply with standards like GDPR and HIPAA, or their internal policies, it can risk the security and reliability of their data on these apps. Ensuring Jira and Confluence compliance helps organizations protect their data, maintain trust with stakeholders, and ensure that Atlassian tools work reliably.
miniOrange Atlassian CASB integration with Jira and Confluence helps companies meet industry compliance standards. It provides clear visibility and strict control over how users interact with these apps. This integration allows security teams to closely monitor user activities, block downloads from Jira, Jira Service Management, and Confluence SaaS from users on external networks, and ensure everything runs smoothly.
Let’s take a closer look at Atlassian CASB security and how it benefits organizations.
What are Atlassian apps?
Atlassian apps, also known as Atlassian Marketplace apps, are software extensions that can be added to Atlassian's core products, such as Jira and Confluence.
- Jira: It helps teams manage workflows, submit issues, track tickets, automate tasks, and monitor project progress. It follows agile methodology principles and is widely used by companies to boost productivity and project growth. For enhanced security, features such as blocking downloads from Jira, Jira Service Management, and Confluence SaaS from users on external networks can be implemented.
- Confluence: It creates a shared workspace where teams can collaborate on projects. It provides transparency and workflow management and allows users to see each other's contributions and the project's progress over time.
Using tools to trace attachment downloads from Jira and Confluence can ensure secure management of project documents.
List of Atlassian Apps
Here’s a breakdown of the different apps used with Jira and Confluence, along with simple explanations for each:
Jira Service Desk
Jira Service Desk is a platform to receive issues from customers and track customer lifecycles from querying to deploying the solution with all the paperwork and request queuing.
Jira Core
Jira Core is a highly organized workflow project, where all teams can create a step-by-step process to complete tasks on time. They are highly versatile and can be used by all departments within an organization.
Jira Software
Jira software utilizes the power of Kanban and Agile methodologies, to build project sprints, list issues, create backlog items, task completion and velocity, and visually depict the team’s progress.
Bitbucket
Bitbucket is an on-premise Git repository management software for all team members to collaborate on projects and is the top competitor for the Microsoft-owned GitHub.
Confluence
Confluence is a document collaboration tool for teams to keep records of a research topic or share steps to configure a standard software tool to promote transparency within the team.
Statuspage
Statuspage lets the customers know about scheduled downtime for maintenance of the application to prevent sudden crashes. It stands as an “Incident Management Messenger” between you and your end users.
Opsgenie
Opsgenie helps your developer teams and operations teams stay on top of threat alerts and incidents and control the situation in real-time.
Jira Align
Jira Align enables project planning and strategy alignment with support for hundreds of users at different levels in the organization.
Why is Atlassian App Security Important?
Atlassian App Security is crucial for keeping your project data safe and ensuring smooth team collaboration. Recently, Atlassian announced the end of sale and support for Atlassian server apps, leaving Data Center (DC) and Atlassian Cloud as the main options.
Data centers are an expensive option and most users cannot switch to DC, hence, they have no choice but to move to Atlassian Cloud. However, using the cloud has its set of disadvantages. The most important one is the lack of data security compliance with regulations like ITAR, FERPA, and HIPAA and potential threats of security breaches, leading to a lack of trust in Jira Cloud and Confluence compliance security.
To address these risks, miniOrange offers Cloud Access Security Broker (CASB) for Jira and Confluence. Our CASB solutions can prevent data export from Jira Cloud, trace attachment downloads from Jira and Confluence, and block downloads based on IP addresses, allowing access only within the corporate network. Without CASB for Jira and Confluence, there's a heightened risk of data leaks and security threats where sensitive information could be exposed to unauthorized parties.
Implementing a CASB solution ensures that your Atlassian Cloud apps remain secure and compliant with regulations. It helps you detect and respond to potential security incidents, safeguard your organization's data, and maintain trust in your project management tools. Specifically, Atlassian CASB solutions can block downloads from Jira, Jira Service Management, and Confluence SaaS for users on external networks, further enhancing security.
In summary, Atlassian App Security, particularly through Atlassian CASB solutions, is essential for protecting your data and ensuring the reliability of Atlassian Cloud apps like Jira and Confluence. This proactive approach helps mitigate risks and keeps your projects running smoothly and securely.
How does CASB protect your Atlassian apps?
Here’s how a Cloud Access Security Broker (based on the 4 fundamental pillars) secures your Atlassian SaaS apps to provide Jira Cloud and Confluence security.
Imagine a company using the Atlassian Cloud for project management and team collaboration.
Within this company, there are two groups of users: the support team and the analytics team. Both groups use the Jira Tickets service. The support team accesses customer information stored in the tickets to help customers with their products. Meanwhile, the analytics team exports customer data from Jira Tickets to analyze and gain insights.
Let’s say there are 2 users, Jeremey from the support team and Noah from the analytics team.
Jeremy can view customer Jira tickets to see what products they’ve bought and provide support. However, if he tries to export data, the Atlassian CASB solution stops him.
On the other hand, Noah from the analytics team can export the Jira Tickets data to analyze it further for his team’s insights.
This way, the miniOrange Atlassian CASB solution will provide role-based access to the different solutions on the Atlassian App suite for Jira and Confluence security. Additionally, you also get deep visibility into the traffic on your Atlassian app usage for the Security Operations Center to gain deeper insights into potential security threats targeted towards their Atlassian apps.
Benefits of Atlassian CASB Security
Here are the key benefits of using Atlassian CASB security for Jira Cloud and Confluence security.
Granular Visibility and Control:
Get insights into the smallest security detail for each of your Atlassian Suite apps, and configure custom access restriction rules to protect company data from unknown third-party entities. You can also prevent data export from Jira Cloud and trace attachment downloads from Jira and Confluence to ensure data remains secure.
Compliance Inclusion:
Atlassian CASB solutions ensure your business meets industry security standards like ITAR, FERPA, and HIPAA by enforcing data protection policies and gathering detailed insights.
DLP Integration:
Data Loss Prevention (DLP) prevents data breaches and defends against various advanced threats like next-gen spam, phishing attack filters, and many more that work with cloud applications, making this a must for Jira Cloud and Confluence security. Additionally, you can block downloads from Jira, Jira Service Management, and Confluence SaaS from users on external networks to further enhance data security.
Analytics and Reports:
Monitors cloud activity and generates threat reports that help your team discover new observations. This way, you can visualize data to see unusual activity with any Atlassian app and peak downtimes.
User Risk Score Assessment:
Depending on the user activity, a risk score is assigned to each user to flag them based on their activity with the Atlassian apps. Once the score exceeds the safe score limit, the necessary security restrictions configured will kick in to revoke all access permissions and isolate the user from further interacting with any of the Atlassian apps with the help of our Atlassian CASB solution.
Additional Solutions Incorporation:
Alongside miniOrange CASB security, you can also check out our other Atlassian enterprise security products as well. All our solutions can be integrated individually or alongside the miniOrange Atlassian CASB for all-around Jira Cloud and Confluence security features.
In Conclusion
We explored how miniOrange CASB ensures comprehensive security for the Atlassian Suite. It offers you a smooth way to monitor users closely, apply strict compliance rules such as ITAR, FERPA, and HIPAA, and gain detailed insights into potential threats against your company's sensitive data stored on any Atlassian app in the cloud, including Jira Cloud and Confluence.
If you're in the market for a Cloud Access Security Broker (CASB) solution specifically for securing the Atlassian Suite, miniOrange is highly recommended. It provides robust access control features tailored to meet your company’s needs, effectively reducing risks. miniOrange also offers top-notch global support at competitive prices to cater to all your security requirements.
Don't hesitate to reach out to us at info@xecurify.com with any questions or inquiries, and we'll respond promptly!
Additional Resources
Check out more Atlassian App Security products by miniOrange,
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