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• How to reset/change password for a customer

How to reset/change Password

• Once we are done with adding customer accounts, we need to set password for the customer account or send him the Password reset mail.
• Go to Customers >> Customer List.



• If you want to locate a user, you can use any of these options to retrieve the user's data.
• Then click on Search button.



• Click on the Select option present under Action tab. You will get a dropdown something like this:



• If you choose the Reset Password option from the list, the customer will receive an email with password reset link through which he can set a new password and start using it.

  Note : To send password reset emails to new customers, customize the 'Reset Password Link Mail' template. Click here to see how to set up the Reset Password Link Email template.

• If you chose Change Password, you will be able to set a password for the new customer account. But in this case, the customer will not receive any kind of email. You will have to manually handover the credentials for this account i.e username and password.