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Self-Service
Password Reset (SSPR)

  Reduces IT Helpdesk Calls & Optimizes your IT Resources.

  Boosts enterprise security by eliminating risks from malicious sources.

  Enhances user experience & productivity with on-demand password reset facility.

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Self-Service Password Reset

What is Self-Service Password Reset (SSPR)?

Self-Service Password Reset (SSPR) for Active Directory and SaaS app enables users to independently reset their passwords, enhancing productivity and security while reducing IT Helpdesk workload. The SSPR solution streamlines password management across on-premises and cloud environments, optimizing costs and improving overall user experience & IT efficiency.



Flexible Deployment Options

Identity solutions from miniOrange can be easily deployed in your organization's existing environment.



Reset your Password Securely Through SSPR

With the adoption of cloud applications and bring your own device (BYOD) policies, users are no longer confined to their desktop systems for work. They utilize a variety of access points to stay productive. Self-Service Password Reset enables users to perform password reset and account unlock regardless of whether they're in the office, on the move, or at home.


Mobile Devices

Second-factor authentication (MFA) techniques like authenticator apps, OTP via SMS/email, push notifications, security questions, and many others for android and ios devices.

Login Screens

Provide users access to self-service password reset from the login prompts of Windows, macOS, Linux, Outlook Web Access, and Citrix Web Interface.

Web browser

Allow users to securely self-reset their passwords in their directory, from any web browser, automatically update cached domain credentials remotely on their machines, and more.



Features of Self-Service Password Reset (SSPR)





Special Characters


Encourage users to use special characters for strong authentication at the time of password reset.


Password expiration notification


Remind users of their upcoming password expiration date via email, SMS, and push notifications.


Policy for a strong password


Enforce fine-grained password policies for your directory that includes a password dictionary filter, a pattern checker, and more.


Easily change password


Allow users to reset and change their domain passwords easily in their present directories on their own.


Recover Password/ Username


Users can recover their passwords by answering challenge questions configured by an administrator.


Easily update directory


Automatically enroll users to the self password reset system, without requiring users to do anything with IdP, Database, etc.


Password synchronization


Synchronize directory password resets and changes with connected enterprise applications in real-time.


User profile management


Manage your directory user profiles by forcing users to update their information when they login to the user portal.


Directory authentication


Provide secure directory authentication for all enterprise applications such as Office 365 and Salesforce.


Remote self-service


Enables remote users to manage their passwords in the directory, without calling the helpdesk with the help of an administrator.


Self-Service Password Reset (SSPR) Benefits

Enhanced security Posture

SSPR prevents unauthorized access by mandating verification of user identities via methods like security questions, mobile numbers/email IDs, biometrics, etc. It further heightens security with measures like CAPTCHA, limited attempts to answer security questions, etc.

Easy Password Reset

Once authenticated, the user can set a new password. This process usually involves guidelines to ensure the new password is strong and secure.

Seamless Integrations

SSPR is commonly integrated into a variety of systems including corporate networks, email services, CRM systems, and more. This integration allows for a seamless and consistent user experience across different platforms.

Convenience and Efficiency

By enabling users to reset their passwords on their own, SSPR reduces the workload on IT support teams and increases productivity by minimizing downtime for users who have forgotten their passwords.

Access Recovery

It's a crucial tool for users who have lost access to their account due to forgotten passwords, ensuring continued access to critical applications and services.

Policy Compliance

SSPR solutions can be configured to enforce password policies, ensuring that new passwords comply with organizational security standards.

Enable MFA Across All User Logins


MFA For Active Directory & Servers


Protect all Active Directory logins with MFA Security. Prevent unauthorized access to all servers by enabling MFA.

MFA Security for Remote Desktop


Secure your Windows RDP logons, RD Gateway & SSH logins with Multi-Factor Authentication.

Secure VPNs with MFA


Enable MFA on your VPN connections Like Fortinet, Cisco, SonicWall, PaloAlto, etc.

Securing OWA & RD Web with MFA


Prevent unauthorized access to OWA (Outlook on the Web) & RD Web connections.

MFA for Microsoft Office 365 Cloud Apps


Enable SSO/MFA for all Office 365 apps on the cloud (Supporting SAML, OAuth, JWT, etc.)

MFA For Virtual Computers & VDIs


Secure your Virtual Desktop Infrastructure (VDI) (like Citrix, VMWare, etc.) with MFA solution.

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Identity, Access, and Beyond