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Self-Service Password Reset (SSPR) for Active Directory and SaaS app enables users to independently reset their passwords, enhancing productivity and security while reducing IT Helpdesk workload. The SSPR solution streamlines password management across on-premises and cloud environments, optimizing costs and improving overall user experience & IT efficiency.
Identity solutions from miniOrange can be easily deployed in your organization's existing environment.
With the adoption of cloud applications and bring your own device (BYOD) policies, users are no longer confined to their desktop systems for work. They utilize a variety of access points to stay productive. Self-Service Password Reset enables users to perform password reset and account unlock regardless of whether they're in the office, on the move, or at home.
Second-factor authentication (MFA) techniques like authenticator apps, OTP via SMS/email, push notifications, security questions, and many others for android and ios devices.
Provide users access to self-service password reset from the login prompts of Windows, macOS, Linux, Outlook Web Access, and Citrix Web Interface.
Allow users to securely self-reset their passwords in their directory, from any web browser, automatically update cached domain credentials remotely on their machines, and more.
Encourage users to use special characters for strong authentication at the time of password reset.
Remind users of their upcoming password expiration date via email, SMS, and push notifications.
Enforce fine-grained password policies for your directory that includes a password dictionary filter, a pattern checker, and more.
Allow users to reset and change their domain passwords easily in their present directories on their own.
Users can recover their passwords by answering challenge questions configured by an administrator.
Automatically enroll users to the self password reset system, without requiring users to do anything with IdP, Database, etc.
Synchronize directory password resets and changes with connected enterprise applications in real-time.
Manage your directory user profiles by forcing users to update their information when they login to the user portal.
Provide secure directory authentication for all enterprise applications such as Office 365 and Salesforce.
Enables remote users to manage their passwords in the directory, without calling the helpdesk with the help of an administrator.
SSPR prevents unauthorized access by mandating verification of user identities via methods like security questions, mobile numbers/email IDs, biometrics, etc. It further heightens security with measures like CAPTCHA, limited attempts to answer security questions, etc.
Once authenticated, the user can set a new password. This process usually involves guidelines to ensure the new password is strong and secure.
SSPR is commonly integrated into a variety of systems including corporate networks, email services, CRM systems, and more. This integration allows for a seamless and consistent user experience across different platforms.
By enabling users to reset their passwords on their own, SSPR reduces the workload on IT support teams and increases productivity by minimizing downtime for users who have forgotten their passwords.
It's a crucial tool for users who have lost access to their account due to forgotten passwords, ensuring continued access to critical applications and services.
SSPR solutions can be configured to enforce password policies, ensuring that new passwords comply with organizational security standards.
Identity, Access, and Beyond
